Fresh green and yellow cocoa pods ripening on the tree at origin in Indonesia
Sustainability

Responsibly Sourced, Sustainably Made.


Direct farmer relationships, full traceability, and responsible processing practices across our Sulawesi and Sumatra supply chain — because a reliable supply starts with a responsible one.

Our Approach

Built Into How We Operate, Container by Container.


How We Buy

Direct relationships with growers across Sulawesi and Sumatra — no anonymous intermediaries, no short-term spot trades, just long-term partnerships with communities we know by name.

How We Process

Responsible fermentation, drying, and milling at our own facility, with lab-verified results on every batch — so what leaves our lines matches what's on the documentation.

How We Ship

Full traceability from farm to export container, with region, fermentation, and lab data attached to every shipment your quality and compliance teams need to verify.

Three Commitments

What Sustainability Means, In Practice.


Farmer Partnerships

We buy directly from growers across Sulawesi and Sumatra rather than through anonymous intermediaries — knowing our growing communities by name and supporting long-term livelihoods, not short-term spot trades.

Traceability

Every batch carries documentation back to its origin — region, fermentation, drying, and lab results — so your quality and compliance teams can verify what's actually in the sack, not just what's on the label.

Environmental Practices

Across our sourcing regions and our own processing facility, we apply responsible land use and processing practices — from fermentation and drying at origin to how our milling and packing lines run day to day.

Cocoa Merchant is making significant strides toward fostering a sustainable environment in cocoa farms and supporting farmers.

The Good Food Company — Chocolate Manufacturers, South Africa

Chain of Custody

Documented at Every Stage, Farm to Port.


Stage 1

Farm & Community

Direct buying relationships with growers across Sulawesi and Sumatra.

Stage 2

Fermentation & Drying

Controlled at origin, with documentation kept from the first stage onward.

Stage 3

Milling & QC

Lab testing for fat content, pH, fineness, and microbiological safety.

Stage 4

Export & Documentation

COA, spec sheets, and certification records shipped with every container.

Certified Quality

Documentation Behind Every Claim.


Certifications aren't just badges — they're proof our supply chain can be audited, end to end.

Certification mark
Halal Indonesia
Halal-certified production and handling
Certification mark
FSSC 22000
GFSI-recognized food safety management
Certification mark
Kosher
Kosher-certified cocoa powder

Certification documentation available on request — COA, spec sheets, and MSDS provided with every order.

A farmer's hands holding freshly harvested cocoa beans
At Origin

Sourced Responsibly at Origin, So What It Becomes Can Be Enjoyed Without Compromise.

Ask Us About Our Sourcing Practices.

We're glad to walk your compliance or CSR team through our traceability documentation.